Last updated July 2026
This Privacy Policy explains how Fast Plumber Midlands, trading as Midlands Utility Solutions Ltd (“we”, “us”, “our”), collects and uses personal information when you use our website or engage our plumbing and renovation services. We comply with the UK General Data Protection Regulation and the Data Protection Act 2018.
We collect information you provide directly — such as your name, email address, phone number, property address and the details of your enquiry. We may also receive limited technical information from your device (such as browser type and pages visited) when you use our website.
We use your information to respond to enquiries, provide quotes, deliver our services, manage invoicing, and communicate with you about your project. We do not sell or rent your personal data.
We process personal data on the basis of your consent (for enquiries) and to perform a contract (once you engage our services), as well as to comply with legal obligations such as accounting.
We keep enquiry records for a reasonable period, and service records for the length of time required by UK tax and consumer law (typically six years).
You have the right to access, correct, delete or restrict processing of your personal data, and to lodge a complaint with the Information Commissioner's Office (ICO). To exercise any right, email us at jb@fastplumbermidlands.co.uk.
Our website may use essential cookies to function correctly. We do not use advertising cookies. You can control cookies via your browser settings.
For any questions about this policy or your data, email jb@fastplumbermidlands.co.uk.